> For the complete documentation index, see [llms.txt](https://docs.mobiusflow.com/help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mobiusflow.com/help/user-guides/mobiusflow-connectors/mobiusflow-official-connector/factory-resetting-a-connector.md).

# Factory Resetting a Connector

If you forget your connector's Config Mode Password or want to fully reset all settings to the factory default follow the procedure below&#x20;

## What You Will Need?

1. A SIM card removal tool, large paper clip or pin to push the configuration mode button

## Factory Reset

Using a pin hold in the **configuration mode button** (inside the small hole to the right of the USB connector) on the front panel for **10 seconds**

While you are holding the button in the green LED will start to flash rapidly and after 10 seconds the connector will reboot. Once you see the power on LED sequence release the configuration mode button


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