> For the complete documentation index, see [llms.txt](https://docs.mobiusflow.com/help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mobiusflow.com/help/user-guides/mobiusflow-connectors/mobiusflow-official-connector/factory-resetting-a-connector.md).

# Factory Resetting a Connector

Return all settings to factory default

If you forget your connector's Config Mode Password or want to fully reset all settings to the factory default follow the procedure below&#x20;

## What You Will Need?

1. A SIM card removal tool, large paper clip or pin to push the configuration mode button

## Factory Reset

Using a pin hold in the **configuration mode button** (inside the small hole to the right of the USB connector) on the front panel for **10 seconds**

While you are holding the button in the green LED will start to flash rapidly and after 10 seconds the connector will reboot. Once you see the power on LED sequence release the configuration mode button


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.mobiusflow.com/help/user-guides/mobiusflow-connectors/mobiusflow-official-connector/factory-resetting-a-connector.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
